First, if you use Windows 8.1, Windows 8, or Windows 7, try to run the utility provided by Microsoft. If your computer runs Windows Vista, Windows XP or a below operating system, run the Microsoft Fix it application. These tools automatically diagnose and fix common updating problems. If the error is not solved, go to Start, type Administrative tools and open the application using Administrator rights. Double-click Services, locate the Windows Module Installer and press the Start button. As a final solution, reinstall the HP Update utility.