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Problems with my Epson printer.

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asked by about EPSON Scan
edited by

The printer prints on the old program instead of the new one. Can you help?

1 Answer

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answered by (132k points)

It is using the old program either because the printer is not compatible with your printing software or the application is not installed correctly. In order to fix the issue, remove the software from your computer (Control Panel > Uninstall a program), navigate to Epson Download Center, identify your printer model, select your operating system and download and install the latest files available. if you still have problems, use the Contact Us page to get in touch with the support team.

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