First time here? Check out the FAQ!

Just upgraded to PRO and can't get Advanced SystemCare to scan.

0 votes
asked by about Advanced SystemCare
edited by

I have used Advanced SystemCare for over a year and computer won't scan when I click the Scan button. I have uninstalled and reinstalled; I even purchased Pro edition. Everything downloaded fine, but Advanced SystemCare won't scan when prompted.

1 Answer

0 votes
answered by (309k points)

The Advanced SystemCare requires elevated access to work properly since it will need to scan system areas. Try running the software as Administrator and disable all the antivirus applications you might have installed on your computer. This could prevent you from running the application even if you uninstall or re-install.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register