Go to HP Drivers and Downloads web page, identify your computer model, select your operating system and download and install the webcam files below the Download index section. If the webcam is not working, go to Start > Control Panel > Hardware and Sound > Device Manager, double-click the Webcam device and right-click on the driver. Select Update Driver Software and use the Browse option to navigate to the installation package. Select the driver and install it following the provided instructions.
