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Problem with transferring messages.

0 votes
asked by (120 points) about Samsung New PC Studio
edited by

I am using Windows XP SP3. When I start to use NPS I can transfer files easily. After I format my computer to Windows 7, a problem occurs when I want to transfer messages. After that I reboot my computer and install Windows Xp SP3 but the same thing is happening. I start to think the problem is with my mobile phone. What do you think?

1 Answer

0 votes
answered by (236k points)

When you connect the phone to the PC, make sure to enable PC mode so that the software can detect the phone and download the data. If nothing happens when you insert the phone, reinstall the application and check the USB cable. The software will also install the necessary drivers for your phone. You can check for drivers installation in the Device Manager.

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