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Problems with my RICOH camera.

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asked by about RICOH R5U8xx Media Driver ver.3.64.02
edited by

Both RICOH driver installer package v.1.27.500.0 and RICOH R5U8xx Media driver v.3.64.00 are installed on my Lenovo T500 computer with Twain v.1.0.7.331. A camera is also installed but I'm not able to get it to work. How can I fix it?

1 Answer

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answered by (193k points)

Firstly, press Windows + Pause/Break key combination, open Device Manager and uninstall both drivers. Also, expand Imaging devices list, right-click on the driver and select Uninstall. Reboot your computer and press Scan for hardware changes icon from Device Manager. If you're using the Lenovo T500 built-in webcam, navigate to the official web page, select your operating system and download and install the latest webcam files. If you're using another webcam model, navigate to its manufacturer web page and download and install the drivers for that model.

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