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Norman Security Suite doesn't work properly. I try to remove the program, but get the "Could not access VBScript run time for custom action" message. What can I do?

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Norman Security Suite doesn't work properly. I try to remove the program, but get the "Could not access VBScript run time for custom action" message. What can I do?

1 Answer

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answered by (132k points)
edited by

If you have a 64-bit operating system, go to Start, type cmd and open the utility using Administrator rights. Type reg delete "HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f and press the Enter key. After that, type c:\windows\syswow64\regsvr32 vbscript.dll and press Enter again.

If your operating system has a 32-bit architecture, open cmd, type reg delete "HKCU\SOFTWARE\Classes\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f, press Enter, type c:\windows\system32\regsvr32 vbscript.dll and hit Enter again.

If this doesn't solve the problem, you can run the Fix-It utility provided by Microsoft and remove the software using Add or Remove Programs feature.

In addition, you can force the application to uninstall using Revo Uninstaller. Even if it can't uninstall the application normally, it will force it to uninstall by wiping out all traces of its presence from the system.

After that, try running AdwCleaner to make sure that there are no leftover rogue registry keys or toolbars in your system.

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