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I can't uninstall CloudNine. Can you help me?

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asked by about CloudNine
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I would like to uninstall CloudNine to get more space for new programs, but I can't. InstallShield wizard says that "An error has occurred while running the setup. Please make sure you have finished any previous setup and close any applications". I did what the note said but still I can't uninstall it.

1 Answer

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answered by (193k points)

CloudNine is a game that uses InstallShield. In order to uninstall it, you need to rename the InstallShield folder. Go to Start > My Computer > Local Disk (C:) > Program Files > Common Files > InstallShield, right-click on the folder and select Rename. Rename the folder from InstallShield to InstallShield.old and uninstall the application via Add or Remove Programs feature.

If this doesn't work, try using Revo Uninstaller. Even if it can't uninstall the application normally, it will force it to uninstall by wiping out all traces of its presence from the system.

After that, try running AdwCleaner to make sure that there are no leftover rogue registry keys or toolbars in your system.

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