I want to link my Visioneer program to my Fax software.

Question

When I check the fax using my Visioneer Scanner I just get a "?" in the fax box. How do I get my BVRP fax software to communicate with the scanner?

Answer 1

The "?" icon appears only on the Visioneer OneTouch program. It appears because your computer doesn't have the appropriate fax software for the initial factory settings of your scanner. In order to fix the issue, open the OneTouch program and right-click the "?" icon from the panel with buttons:

After that, use the Select Destination option to select the BVRP application as your default fax software.