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Epson printer problem on Windows XP.

+1 vote
asked by about EPSON Easy Photo Print
edited by

My Windows XP does not accept the installation of the printer even if the printer works perfectly. The driver version is 5.16. The disk informs me that it has been installed correctly, but when I start the computer, it tells me that it is not. What can I do?

1 Answer

0 votes
answered by (193k points)

In order to fix the issue, remove the software using Add or Remove Programs feature, press Ctrl + R key combination, type devmgmt.msc and click OK. Locate your printer driver, right-click on its icon and select Uninstall. Reboot your computer, navigate to Epson Download Center, identify your printer model, select Windows XP as operating system and download and install the latest files available. Also, update Windows Installer to the latest version. If the problem persists I suggest you contact the support team.

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