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I'm unable to receive photos from EarthLink.

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asked by about EarthLink FixMail
edited by

I'm unable to receive photos from EarthLink. All I receive is a red X. The support team stated that this is caused by EarthLink spamBlocker. How can I delete it? I have deleted EarthLink toolbar, but there is no change.

1 Answer

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answered by (193k points)

You can't delete/uninstall EarthLink spamBlocker, but you can turn it off. Click the Settings tab from the spamBlocker interface and use the Protection Level option to disable it. If you have issues, I suggest you contact the support team. You can get in touch with them using the EarthLink Support Center page.

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