There are some missions in which you need to start in the middle of nowhere and unfortunately, you can’t change that. If you’re not able to take off, I suggest you visit the official Learning Center where you will find instructions, step-by-step guides and tips. Firstly, I suggest you check the Just Get Me Flying and Getting Help on the Fly guides. If you still have issues, use the tell_fs@microsoft.com
email address to get in touch with the support team.