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Firefox crashing problem.

–3 votes
asked by about Firefox
edited by

My Firefox is crashing again and again. I send the crash reports, but the result is the same. Can you help?

2 Answers

0 votes
answered by (12.8k points)

Mozilla crashes are in proportion to the version number. Version 2 has twice as many crashes as version 1. Version 3 has three times as many crashes as version 2.

1) Start Firefox in safe mode[Start->All Programs->Mozilla Firefox->Mozilla Firefox (Safe Mode)]
2)Disable all plugins and extensions
Uninstall or Disable all Extensions. I had the same problem with Firefox[ error with daemon tools Lite 4.30.0 toolbar ]

0 votes
answered by (132k points)

Firstly, as Murtuza says, try disabling one by one the plugins and extensions. Also, press Ctrl + Shift + Delete key combination and delete all cookies, cache and temporary Internet files. If this doesn't help, update the browser to the latest version and configure your security program and Windows firewall to allow the software to communicate. If the problems persist, use the contact information from the official web page to get in touch with the Support team.

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