Gigabyte Raid Configurer is not working either because it is not installed correctly or it is not compatible with your machine. In order to solve the issue, navigate to Start > All Programs > Accessories > System Tools > System Information and click the System Summary option from the left pane. After that, check your motherboard model, navigate to Gigabyte Download Center and download and install the latest files for your system. If the problems persist, use the contact information from the official web page to get in touch with the Support team.