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My printer shows that the cartridges are empty even if they are full.

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asked by (140 points) about Canon iP1300
edited by

My printer shows that the cartridges are empty even if they are full. Can you help?

1 Answer

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answered by (193k points)
edited by

Turn ON your printer, press and hold the Reset button and in the same time, press and hold the Color Start option. Wait for a couple of seconds (10-15 seconds) and release the Color Reset button and then the Reset one. The printer should reboot and configure its settings. After that, press and hold the Tool option and wait for 20 seconds. Next, while holding the Tool option, press and hold Reset until the printer light blinks. This should fix it.

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