In order to fix the issue, I suggest you update the Canon Utilities Digital Photo Professional software to the latest version. To do this, navigate to the official web page, identify your camera model, select your operating system if it is not automatically detected and download and install the updating files from Drivers & Software section. If it still doesn't work, go to Start > Control Panel > Appearance > Display > Adjust resolution and modify your screen resolution. If the problem persists, you will need to contact Canon.
