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Photosmart Essentials information.

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asked by (120 points) about HP Photosmart Essential
edited by

If I delete the software for HP Officejet Pro L7600 Series using Add or Remove Programs feature and then install the software for Officejet Pro 8500, will I lose the content from the Photosmart Essentials files?

1 Answer

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answered by (132k points)
edited by

No, the files will be automatically imported to the libraries of the new version of Photosmart Essentials. However, to be sure that you don't lose the data, use Add or Remove Programs feature to remove all HP utilities except Photosmart Essentials. Also, press Windows + R key combination, type devmgmt.msc and click OK. Expand the Imaging devices and Universal Serial Bus controllers lists, right-click on the printer driver and select Uninstall. After that, install the software for HP Officejet Pro 8500.

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