I need review and feedback about ctrlcenter Data Backup.

Question

The product is sold by Office Max. The techs were from Hi Wired. As far as I understand Hi Wired has gone out of business due to poor management and customer service. Can you confirm:

1. Is ctrlcenter Data Backup still active and functional?
2. Has ctrlcenter began to use another company for their techs, or have I just lost my money on the purchase of one year of data backup?

Answer 1

According to the official website, the service is still available and it can be accessed by following the link: https://ctrlcenter.backup.support.com/partner/omx/OmxLogin.action?XSRF=ASD8-B5B1-QJO7-0WFW-G898.1a

Additionally, there is no information about the company and the business it conducts. No public documents or news are presented. Use the contact phone posted on the page to get the details.