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Syncing problem with our iPhone devices.

+1 vote
asked by about iTunes
edited by

I have an iPhone and my daughter got one for Christmas. After she programmed her, the computer doesn't recognize any of our devices. They doesn't appear to be plugged and there is no syncing process. What can I do?

1 Answer

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No avatar answered by (193k points)

In order to fix the issue, press Windows + Pause/Break key combination and open Device Manager. Expand the Universal Serial Bus controllers list, right-click on the driver and select Uninstall. After that, reboot your computer, connect the iPod and press Scan for hardware changes icon from Device Manager. Also, update iTunes to the latest version. If this doesn't help, check Apple Support page for further solutions.

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