Go to START then ALL PROGRAMS and look for GATEWAY folder. It should show GATEWAY RECOVERY MANAGEMENT. Once you open this, you will need to insert blank disc in and BACKUP "Create Factory Default Disc then Create Driver and App Backup Disc or click RESTORE to Restore System to Factory Default. It will restore up all. Warning! It will delete all your programs. Be sure you've backed up your data, files, etc. first then restore up.
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