Pastel My Business doesn't show all the invoices and payments.

Question

I entered supplier invoices and payments, but these do not appear on my income statement. I also entered sundry payments, some with 14% VAT, which do not appear on my TAX report. What should I do?

Answer 1

If the invoices and payments do not appear as they should in Pastel My Business, try uninstalling and reinstalling the software. If this doesn't help, use +27 11 304 3000 phone number or [email protected] email address to get in touch with the support team.