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I receive an "Unknown Error" from Smart Panel. What can I do?

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asked by (120 points) about EPSON Smart Panel
edited by

I have downloaded the trial version of Smart Panel for my Epson Perfection 1260 and installed it in my Windows Vista computer. As soon as I click to open the application I get the "Unknown Error" message. I have tried to clear up my computer of any trace of Smart Panel a couple of times and I re-download and re-installed it, but I still get the same error. What can I do?

1 Answer

0 votes
answered by (193k points)
edited by

As you can see on the official web page, this error occurs due to a conflict during the installation between two versions of the application. I suggest you to completely remove the application using Revo Uninstaller and after that, to run AdwCleaner 2-3 times in a row to make sure that there are no leftover rogue registry keys in your system. After the processes are completed, you can download and install the trial version of Smart Panel 4. If the problem is not solved, you can use the contact information from the official web page to get in touch with NewSoft Technology Corporation Technical Support.

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