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After I formatted the laptop, the camera stopped working.

+1 vote
asked by (130 points) about VAIO Camera Capture Utility
edited by

After I formatted the laptop, the camera stopped working. The drivers looks OK in MSN. Also, I can't find the software for Vaio camera. The Sony support team don't have a solution. Can you help?

1 Answer

0 votes
answered by (193k points)

In order to fix the issue, go to Sony Support page, identify your laptop model, select your operating system and download the files from Camera section. After that, go to Start > Control Panel > Hardware and Sound > Device Manager, expand the Imaging devices list, right-click on the driver and select Update Driver Software. Use the Browse option to navigate to the installation package, select the driver and install it following the self-explained instructions. If the package doesn't contain the VAIO Camera Capture Utility software, you can visit review page of the product in order to obtain a link to the official download. Alternatively, you can use another webcam capture utility from Software Informer database.

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