In order to fix the issue, go to Sony Support page, identify your laptop model, select your operating system and download the files from Camera section. After that, go to Start > Control Panel > Hardware and Sound > Device Manager, expand the Imaging devices list, right-click on the driver and select Update Driver Software. Use the Browse option to navigate to the installation package, select the driver and install it following the self-explained instructions. If the package doesn't contain the VAIO Camera Capture Utility software, you can visit review page of the product in order to obtain a link to the official download. Alternatively, you can use another webcam capture utility from Software Informer database.