ATI Radeon 3200 BSOD issue.

Question

What does the following means in regards to my display actions causing my laptop to shut down? Thank you.

Problem signature:
  Problem Event Name:   BlueScreen
  OS Version:   6.1.7601.2.1.0.768.3
  Locale ID:    1033

Additional information about the problem:
  BCCode:   116
  BCP1: FFFFFA8006219010
  BCP2: FFFFF880052C67D4
  BCP3: 0000000000000000
  BCP4: 0000000000000002
  OS Version:   6_1_7601
  Service Pack: 1_0
  Product:  768_1

Files that help describe the problem:
  C:\Windows\Minidump\072913-28797-01.dmp
  C:\Users\Lightening\AppData\Local\Temp\WER-151445-0.sysdata.xml

Answer 1

This is an error common to graphic cards. The cause to this error could be related to the motherboard, RAM, graphic card, etc. Usually an update fixes the problem fast and easy but if the BSOD persists then you might want to check the hardware.

For RAM I suggest Memtes86+. Install the application on a USB stick using the tools suggested on the webpage then boot from the USB and test the memory. Let it run one pass and if it says PASS then the memory is good.

For motherboard you need professional support which means that a local computer service center might help you.

For graphic card, an update is recommended to eliminate this issue.