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Polaris Office is not opening on my Samsung Galaxy Note 10.1

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I cannot open Polaris on my device Galaxy Note 10.1. I can open a specific file by first going to my files and from there choosing to open the file by Polaris. I just searched for the Polaris office on Play Store but they say this app is not compatible with my device! What to do now?

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If you can't install Polaris Office on your device, it means it is not available in your territory. If you go to Play Store and click on the [+] under the error message, you will notice that. If you still have the application installed in your device, please go to Settings > Applications manager and locate Polaris on the list. Tap on it and clear everything that you can (Defaults, Cache, Data). The problem is that Polaris Office has been converted (with the upgrade of your device) to Polaris Viewer and it now acts a simple viewer that can only be accessed when you open a supported file.

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My Polaris Office in Galaxy Tab2 10.1. do not open WORD DOC-documents created by MS Office 2000, but if you convert the same document with the same program to Word's new DOCX format, it opens the document fine. No crashing, it simply tells that some error in the document. All other text editors open the DOC-documet fine.

Poor habit of the Polaris Office program and means the tablet is not fully functional.

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