I've been using Virtual Guitarist 2 since 2007. I have a Syncrosoft key that I've used to operate my Virtual Guitarist 2. I've moved to another town and I didn't use my Virtual Guitarist for quite some time. After installing my computer, I can't use my Virtual Guitarist anymore. I've tried to see my license through Syncrosoft but there was an error message. I've tried diferent USB ports. It looks like I don't have a licence on the dongle. The serial number for my Virtual Guirarist is 1350005392. I must have lost my registration number, I've checked with the help it said that a registration number cannot be used twice. How do I get about getting another one and use my Guitarist Virtual 2 again?