You have mentioned 3 operating systems that are compatible with this program. If the same software was used on all operating systems, then this seems to be a bug and should be fixed by applying an update to the main software but since you have mentioned Windows NT and 3.1 I doubt there are any updates available. If you still have the setup package, remove the application and perform a new installation. Make sure that you also clean the registry entries related to this product as sometimes VaryView does not properly recognize its own files.