Where are playlists stored in Android 16

0 votes
asked ago by about Synctunes Desktop

My playlists don't update when syncing my (Android 16 Pixel) phone using Synctunes. This has been a long running issue but I used to be able to delete saved playlists from the Android/Data/Mahmed.net/Synctuneswirelesspro/Files/Synctunes directory. The playlists are no longer there (or at least I can't view them) so can't delete them to be rebuilt with the next sync. I've searched every folder on the phone for the word "Playlist" and for ".M3U" files with no luck.

Is there a fix for this or am I stuck with never changing playlists even though songs are added and deleted?

Thank you

1 Answer

0 votes
answered ago by (101k points)

It seems like you are experiencing issues with playlist management on your Android 16 device when using Synctunes. Starting with Android 11, there have been changes in how apps are allowed to access the file system, which could be affecting your ability to locate and manage playlist files directly. Here are a few steps you can try to resolve the issue:

  1. Check App Permissions: Ensure that Synctunes has the necessary permissions to access storage on your Android device. You can do this by going to your device settings, selecting Apps, finding Synctunes, and checking the permissions.

  2. Update the App: Ensure that you are using the latest version of Synctunes Desktop and the corresponding mobile app. App updates often contain bug fixes and improvements, including those that address compatibility with newer Android versions.

  3. Reinstall the App: Uninstall and then reinstall the Synctunes app on your Android device. This can sometimes resolve unexpected behavior related to app operations and permissions.

  4. Contact Support: If the issue persists, consider reaching out to the Synctunes support team for assistance. They may have more specific guidance or updates related to your problem.

Unfortunately, if the app does not have an updated method for handling playlists on newer Android versions, you might encounter limitations until an update is provided by the developers.

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