having problem with software date

Question

software date is different from system date if i cahnge system date to 15 days back then software opens otherwise not after that i change software date to urent date then it opens.tell me the permanent solution for this

Answer 1

The issue you are facing with eGramsoft seems to be related to a date validation mechanism within the software. It appears that the software might be using a date-based protection or licensing check that is causing it to not open unless the system date is set to an earlier time.

Here are a few steps you could take to potentially resolve this issue:

1. Check for Updates: Ensure that you have the latest version of eGramsoft. There might be a patch or update that resolves this issue.

2. Contact Support: Reach out to the software's customer support or helpdesk. They might have specific solutions or workarounds for this known issue.

3. Check Software Settings: Look through the software’s settings or configuration files to see if there is any date-related setting that can be adjusted.

4. Reinstall the Software: Try uninstalling and then reinstalling the software to see if it resolves the issue.

5. System Time Settings: Sometimes syncing your system time and date with the internet time server can resolve such issues if there's a mismatch or corruption of system date/time settings.

If none of these steps work, obtaining direct support from the software provider would likely be the best approach.