The error message indicates that the EZ-Pay program has encountered a problem opening the "outstanding payroll MPF history" database due to what appears to be a duplicate instance of a file being opened. To resolve this issue, you can try the following steps:
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Close Duplicate Instances: Ensure that there are no other instances of the EZ-Pay program or any associated applications running on your system. You can check and close any duplicates through the Task Manager (Ctrl + Shift + Esc) by ending any duplicate processes related to EZ-Pay.
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Check File Access: Ensure that the file is not being accessed by another user or program. If the database file is on a network, make sure no other users have it open or locked.
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Reboot the System: Try restarting your computer to clear any temporary locks or open instances that might be causing the issue.
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Verify File Integrity: Ensure that the necessary database files are not corrupted. You may need to restore from a backup if applicable.
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Contact Support: If the issue persists, consider reaching out to EZ-Pay support for further assistance, as they might have more specific solutions for their program.
Taking these steps should help resolve the error and allow you to access the database correctly.
