To answer Monique Johnson's question: It seems you are inquiring about support for Arclab Inbox2DB software. To the best of my knowledge, there has been no official announcement about Arclab Inbox2DB being acquired. However, it is always a good idea to check the official Arclab website or contact their customer support directly for the most accurate and updated information. The support email you tried should ideally be obtained from Arclab's official website to ensure it is correct.