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Version 2.5 cannot recognize scanner

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asked by about Spec*Scan

The scanner is not being seen by the software (SpecScan 2000). The only change that was made to the system was that we changed the computer and Windows 10 for a newer Windows 10 computer. Do we need a new driver to recognize the scanner now?

1 Answer

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answered by (116k points)

Yes, you may need a new driver for your scanner to be recognized by the software, especially if there have been changes to the computer and the operating system. Ensure that you have the latest drivers that are compatible with Windows 10 for your scanner model. You can usually find updated drivers on the manufacturer's website. Additionally, you might want to check if there are any updates for the SpecScan software that add compatibility with newer systems.

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answered by (100 points)

It usually means the software (Version 2.5) needs an updated or different driver to detect your scanner especially after OS or hardware changes.

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