Question

I have a low battery on my Canon EOS 70D camera but i could not connected via an USB to my computer in the Canon Utilities ImageBrowser EX software. Give me for help.

Answer 1

To connect your Canon EOS 70D camera to your computer using the Canon Utilities ImageBrowser EX software with a low battery, consider the following steps:

1. Ensure that the battery has enough charge to power on the camera. If possible, charge the battery sufficiently or use an AC adapter if you have one available to ensure the camera stays on during the connection process.

2. Make sure that the USB cable is securely connected to both the camera and the computer.

3. Turn on the camera while it is connected to the computer.

4. Ensure that the Canon Utilities ImageBrowser EX software is installed properly on your computer and that it is up to date.

5. Check that your camera is set to the correct communication mode, such as "PTP" or "PC connection," in the camera's settings menu.

6. If the software still does not recognize the camera, try restarting your computer and reconnecting the device.

If the issue persists, consult the camera’s manual or contact Canon support for further assistance.