Application Crashing Issue on VPS - SKY Email Extractor App

Question

Dear Support Team,

I am writing to bring to your attention an issue I have been experiencing with the SKY Email Extractor App. Initially, the application functioned without any problems; however, after hours of usage, it began to crash upon opening.

This application is essential for my work, as I utilize it to extract emails from various URL domains by simply pasting them into the program. Unfortunately, the crashes have rendered it ineffective, particularly after attempting to scan 5-10 URL.

I kindly request your assistance in resolving this issue.

Thank you for your attention to this matter.

Answer 1

User Question Answer:

It sounds like the SKY Email Extractor App is experiencing instability when used on a VPS for prolonged periods. Here are a few steps you might take to troubleshoot and potentially resolve the issue:

1. Check System Requirements: Ensure that the VPS meets the system requirements for running the SKY Email Extractor App.

2. Update the Software: Ensure you have the latest version of the Sky Email Extractor. Sometimes updates include bug fixes for stability issues.

3. Monitor Resource Usage: Use task manager or a similar tool to monitor CPU and RAM usage when the app is running. High usage could indicate the need for more resources.

4. Error Logs: Check if the application provides error logs. These logs can provide clues about the cause of the crash.

5. Contact Support: Since the issue persists, it might be helpful to contact the SKY Email Extractor's support team directly with details of the issue, including any error messages or logs.

6. Reinstallation: Attempt to uninstall and then reinstall the software. This can sometimes resolve corruption or configuration issues.

7. Check Compatibility: Ensure that the VPS operating system and any other software aren’t causing conflicts with the app.

By taking these steps, you might identify and solve the problem causing the application to crash. If the problem persists, detailed feedback to the support team will be crucial in assisting them to provide a solution or an update for the software.