Mall Manager program doesn't open. How to fix it?

Question

My desktop updated and now mall manager won't open. I get an ISC error message "no connection could be made because the target machine actively refused it." Does anyone know how to fix it? The company is out of business.

Answer 1

As for how to fix the issue with the "Mall Manager" program:

1. Check Network Connection: Ensure your network is functioning correctly as the ISC error suggests an issue with network connectivity. Try to check if other network-dependent applications are working as expected.

2. Firewall Settings: The error message suggests the connection is being actively refused, which could be due to a firewall. Check your Windows Firewall settings and ensure that "Mall Manager" is allowed through the firewall.

3. Check for Updates: If the program is outdated, it might not be compatible with the latest version of Windows. Since the company is no longer in business, official updates might not be available, but you could look for community patches or workarounds online.

4. Reinstall the Program: Sometimes a clean install might resolve connectivity issues. Uninstall the program, restart your computer, and then reinstall it.

5. Compatibility Mode: Try running the program in compatibility mode. Right-click on the program's executable file, select Properties, go to the Compatibility tab, and choose an older version of Windows.

6. Check for Logs: If the program generates logs, check them for more detailed error messages which could help identify the issue.

If none of these suggestions work, you may need to consider finding an alternative solution or software that offers similar functionality.