How to resolve application error?

Question

i have this msg on my t440 flir cam when i try to check back picture i took : application error appcore.exe encountered a serious error and must shut down. how can i resolve it?

Answer 1

To address the problem with the application error on the FLIR Tools program, try the following steps:

1. Update the Software: Ensure that both the FLIR Tools software and your camera's firmware are up to date. You can check the FLIR website for the latest versions.

2. Reinstall the Software: Uninstall the current version of FLIR Tools from your computer, then download and install the latest version from the official FLIR website.

3. Check for Windows Updates: Make sure your Windows operating system is fully updated, as this can sometimes resolve compatibility issues with software.

4. Run as Administrator: Try running the FLIR Tools program as an administrator. Right-click on the FLIR Tools shortcut and select "Run as administrator."

5. Check for Corrupted Files: Use the Windows System File Checker tool to check for and repair any corrupted files. Open Command Prompt as an administrator and run sfc /scannow.

6. Check Compatibility Mode: If the error persists, try running the program in compatibility mode. Right-click the program's shortcut, go to Properties > Compatibility tab, and try different compatibility settings.

If none of these steps resolve the issue, it may be beneficial to contact FLIR support for assistance, as they can provide more specific troubleshooting for your situation.