There could be several reasons why you're unable to connect with the TCP/IP protocol in the RIS Panel program for Windows. Here are some common troubleshooting steps you can try:
- Ensure that the network connection settings in the RIS Panel software are configured correctly.
- Check if your computer's firewall or antivirus software is blocking the connection.
- Verify that the network cable is properly connected and that the network itself is operational.
- Ensure that the IP address and port number are correctly entered.
- Check if there are any network issues or restrictions from your network administrator.
- Try restarting your computer or the network devices to see if it resolves the issue.
If the problem persists, you might want to consult the software's technical support or user manual for more specific assistance.
