Why Bullzip pdf does not work on Win11?

Question

Hi. I installed the latest BullZip PDF-writer on Win11 (several times). Installation goes ok, but

• trying to select the printer for printing i get "Unable to connect"

• trying to launch Windows Printer Properties I get "Printer properties cannot be displayed. Data is invalid"

The Print Spooler is running and the BulZip "Printer options" app works fine.

Cannot find anything on this issue on the web.

Any clue?

Thank you, John

Answer 1

1. remove "Bullzip PDF Printer" from "Devices and Printers" page
2. manually add printer, choose printer isn't listed, add a local printer
3. use an existing port BULLZIP, use driver "Microsoft PS Class Driver"
4. set printer name "Bullzip PDF Printer"
5. finish to create printer and open new printer's properties
6. In Advanced tab, change driver to "Bullzip PDF Printer"
7. launch regedit, go to "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\Bullzip PDF Printer"
8. create a string value, name "AppFolder", data "C:\Program Files\Bullzip\PDF Printer"

Answer 2

The issue you are experiencing with Bullzip PDF Printer on Windows 11 could be due to compatibility issues or configuration problems. Here are a few steps you can try to resolve the issue:

1. Update Bullzip PDF Printer: Ensure that you are using the latest version of Bullzip PDF Printer. Sometimes, newer versions contain fixes for compatibility issues.

2. Check Compatibility Mode: Try running the Bullzip PDF Printer setup or application in compatibility mode for an earlier version of Windows. You can do this by right-clicking on the executable, selecting 'Properties', then the 'Compatibility' tab, and choosing an older version of Windows.

3. Permissions: Ensure that your user account has the necessary permissions to install and configure printers. You may need to try installing or configuring the printer as an administrator.

4. Reinstall the Printer Driver: Sometimes, reinstalling the printer driver can help. Uninstall Bullzip PDF Printer, restart your computer, and then reinstall it.

5. Check for Windows Updates: Make sure your Windows 11 system is fully updated, as Microsoft regularly releases updates that can resolve compatibility issues.

6. Firewall and Antivirus: Ensure that your firewall or antivirus software isn’t blocking the application. You may need to add an exception for Bullzip PDF Printer.

7. Contact Support: If none of these steps work, you may want to reach out to Bullzip support for further assistance, providing them with specific details about any error messages you encounter.

By following these steps, you should be able to resolve or further diagnose the issue with Bullzip PDF Printer on Windows 11.