Software package is protected with CopyMinder and requires verification of my email address. How can I do the verification?

Question

How can I do the verification? The link that sent me CopyMinder is not able. This message appears: "An error occurred verifying your email address (2)."

Answer 1

Regarding your issue with verifying your email for the TotalLab Quant software via CopyMinder, there are a few steps you can take:

1. Double-check the email address: Ensure there are no typos in the email address you provided and that it's the correct one you registered with.

2. Resend the verification link: Sometimes, emails can get lost or filtered into spam folders. Check your spam/junk mail and try requesting a new verification email if possible.

3. Contact support: Reach out to CopyMinder's support team directly. They should be able to assist you with any errors related to the email verification process.

4. Check firewall/antivirus: Make sure that your firewall or antivirus software is not blocking CopyMinder or the verification link.

These steps should help resolve the issue.