I cannot use back up because there is an error "subdirectory or file already exists". How can I fix it?

0 votes

1 Answer

0 votes
answered by (116k points)

To address the issue with the "Relief Data Entry System" showing an error "subdirectory or file already exists" when trying to back up, you can follow these steps:

  1. Check Backup Location: Make sure you are not trying to back up to a location that already contains files from a previous backup. If so, you can either choose a different backup location or rename/delete the existing backup folder.

  2. Ensure Sufficient Permissions: Verify that you have the necessary permissions to write to the backup location, as insufficient permissions can cause such errors.

  3. Rename or Delete Existing Files: If possible, you can manually rename or delete any pre-existing files or folders in the backup destination path that might be causing the conflict.

  4. Clean Temporary Files: Use Windows Disk Cleanup or a similar tool to remove temporary files that might be interfering with the backup process.

  5. Consult Documentation or Support: If the problem persists, consult the software’s documentation for backup procedures or reach out to their technical support for further assistance.

Try these steps, and they should help resolve the backup error.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...