How can I install it?

Question

I have tried to install this software twice. Both times I have an error response - two different ones. First error message when trying to install software after signing in with Google = Error message 1 Second error message says an error occurred when registering the file GSPROP32.DLL

Can you please help

Answer 1

To address the installation issue for "BioDiversity Pro," you can try the following troubleshooting steps:

1. Administrative Privileges: Make sure you are running the installation as an administrator. Right-click on the installation file and select "Run as administrator."

2. Compatibility Mode: If the software is older, try running the installer in compatibility mode for an older version of Windows. Right-click on the setup file, select "Properties," go to the "Compatibility" tab, and choose a suitable older Windows version.

3. Google Sign-In Issue: If you encounter an error when signing in with Google, try installing the software without signing in initially. Some programs allow this option.

4. Error with GSPROP32.DLL:

   • Ensure that your system is not missing any vital system files. Run "sfc /scannow" in Command Prompt as an administrator to scan and repair system files.
   • Check if the DLL is being blocked by your antivirus or firewall. If so, you can temporarily disable them during the installation.
   • Re-register the DLL by running the Command Prompt as administrator and typing regsvr32 GSPROP32.DLL.

5. Check for Corrupted Installer: Ensure that you have the latest version of the installer and that it isn't corrupted. Downloading it again from a reliable source might help.

6. Consult Documentation or Support: If the problems persist, consult the software’s documentation or user support for specific guidance related to the errors you're encountering. They may have specific patches or solutions.

Remember to back up important data before making system changes.