When I type the serial number of my Canon camera, the software says "Wrong number". What can I do?

Question

I have Canon Legria HF S200. The Pixela software does not accept my serial number.

Answer 1

You are trying to use its serial number to an application which was not made for this camera. All the software corresponding to your product is available from the official website. ImageBrowser and ZoomBrowser EX are the only official applications required by your product. You will need to use those if you want full compatibility and support with your device.