model view black blank

Question

Hello.
I received a shared online project from TeamWorks.
When I download it I don't see the model on viewport but only black screen.
I see that other data like Schedules are there.
How to view the 3D model? I export from bexel to ifc and on other app the model is fine.

Answer 1

In regards to viewing the 3D model in Bexel Manager, it seems like there may be an issue with the program itself. You can try checking the settings or updating the software to see if that resolves the problem. Additionally, reaching out to the support team for Bexel Manager for further assistance may also be helpful.