Camera stopped connecting to WiFi

Question

Camera was working fine until recently. It doesn't connect to WiFi anymore, I tried factory reset it didn't work. It works fine on the cable but I need it on WiFi. Also when I try to setup WiFi through the app there is no sound for pairing. What can I do?

Answer 1

It seems that there may be an issue with the camera's WiFi connectivity. Since the factory reset did not resolve the problem, you can try the following steps:

1. Make sure your camera and WiFi router are in close proximity.
2. Check if other devices are able to connect to the WiFi network successfully.
3. Power cycle both your camera and WiFi router by turning them off, waiting for a few seconds, and then turning them back on.
4. Reset your WiFi router's settings and try connecting the camera again.
5. Ensure that you are entering the correct WiFi password during setup.
6. If the issue persists, you may need to contact the manufacturer's support for further assistance or consider getting a professional technician to look into the camera's WiFi connectivity.