not possible to update on TG6 ?

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asked by about OLYMPUS A-GPS Utility
edited by

When trying to update my TG6 by the Olympus AGPS utility I receive the following message
"Fault during communication with server (80070057)
what is goiing wrong
and how can a solve the problem
because the GPS posibilty was a reason to buy the TG6

greetings
Pinoy Luc

1 Answer

0 votes
answered by (78.3k points)

It seems that there is a communication issue between the Olympus AGPS utility and the server. The error message "Fault during communication with server (80070057)" suggests that there is a problem with the connection. To solve this issue, you can try the following steps:

  1. Check your internet connection to ensure it is stable.
  2. Disable any firewall or antivirus software that might be blocking the connection.
  3. Restart your computer and the TG6 camera.
  4. Make sure you have the latest version of the Olympus AGPS utility installed.
  5. Try updating the TG6 at a later time when the server may be more responsive.
  6. If the problem persists, you can reach out to Olympus support for further assistance.
0 votes
answered by

The same issue is happen on my TG-4. All SW is on latest version.

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answered by

Same Same with my TG-4, on two computers with clean software installs. Server issue I'd suggest...

0 votes
answered by

Actually found the answer.
Download the OM Workspace software from Olympus. The GPS update option is in the Camera menu (Update GPS Assist Data (worked for my TG-4).

It's also where you can update Firmware if available.
https://software.omsystem.com/omworkspace/en/

commented by (100 points)
Thank you for the information. This is 'new'  because Olympus Camera became OM Systems.
0 votes
answered by

If you download the Olympus Workspace you are able to update the GPS Data from there! At least for my brand new TG-6 it does.
https://download.omsystem.com/pages/owdownload/de/

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answered by

Same for me with TG-6, it makes it more difficult to use GPS on my camera.

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answered by

This works now using the Olympus Workspace application. Camera....Update GPS Assist Data

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answered by

Doesn't work for the older TG-1 camera. Apparently they've stopped providing the GPS Assist data for this camera.

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answered by

Doesn't work for the TG-860. I'm disappointed.

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answered by

I have Olympus TG-830. With the new OM Workspace I'm getting error message that my camera is no longer supported. Do you know with what server it's connecting Maybe it will work if I just replace the gwapp.olympus-imaging.com (old server) with the new one in /etc/hosts so the old Olympus A-GPS Utility will be still able to update A-GPS data. Apparently the software has build in block for older cameras and not even trying to connect to web server.
Or does anyone know how to manually update it?

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