cannot load data: bad allocation

Question

it is writing this all the time i try to open any project.

Answer 1

This error message typically indicates a problem with memory allocation in the GALILEOS Viewer program for Windows. It suggests that the program is unable to allocate enough memory to load the data for any project. This could be due to various factors such as insufficient system resources or a software bug. To resolve this issue, you could try closing any unnecessary programs running in the background, restarting your computer, or reinstalling the GALILEOS Viewer software. If the problem persists, it may be worth contacting the software's support team for further assistance.

Answer 2

Thanks for your information. I tried what you asked and now as i see one Project it opens but on second project it is showing the same :(

Answer 3

Apparently there is a problem with compatibility with amd radeon graphic card, and apart from disabling it, I couldnt find any solution to this problem, and would appreciate if anyone has a better solution to share it here.Thank you

Answer 4

You will not be able to open "large" size images through Galileos, Sirona devices can take old images in low resolution, and new ones in high resolution. So the program for unloading "Large" images runs without errors, but immediately after unloading it does not work even if you try to open it on the computer that just created it. This is a bug in the program that is related to the amount of data that the "large" image contains, which causes a memory allocation error and subsequent program crash. At the moment, there is no solution to this problem and it is unlikely to appear. I advise you to ask the clinic that took the image to send it in the "sidexis viewer" format, or you need to send the patient to make image in "small" format.