How to fix problem with marking serial number?

0 votes
asked by about ThorX6
edited by

I got a problem when marking serial number in ThorX6. The software randomly close after finish marking serial number. (After I mark 1 - 5 times)

On windows 10 it closes the software without error noticing.
But on windows 7 it pops an error message.

BCGControlBar Professional DLL has stopped working.

error message

2 Answers

0 votes
No avatar answered by (94.1k points)

It seems like there is a compatibility issue with ThorX6 and Windows 10 or Windows 7, causing the software to randomly close after marking serial numbers. The error message suggests that BCGControlBar Professional DLL may have stopped working. It may be helpful to contact the software developer or check for any updates or patches that may address this issue.

0 votes
answered by

Don't have the answer for your problem.
I find ThorX6 pretty clunky. The developer seems to be trying hard, but compared to other graphics and CNC controlers, ThorX6 reallyt tries my patience.

As for Saumya Sharma's suggestion to contact the software developer, if anyone has a link or a suggestion how to find and contract TinyTim it would be great!! Extremely helpful!!

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