Our biometric attendance machine Yokatta FX300 automatically shut down after a minute, how can we troubleshoot it?

Question

After more than two years of using it, it automatically shuts down

Answer 1

The first step in troubleshooting this issue would be to check the power supply and make sure that the machine is properly connected to a power source. If the power supply is not the issue, then the next step would be to check the settings and make sure that the machine is not set to automatically shut down after a certain amount of time. If the settings are not the issue, then it may be necessary to contact the manufacturer for further assistance.

Answer 2

Are the records can be edited on the biometrics