First time here? Check out the FAQ!
x

My AV121 device doesn't scan to Outlook 2007. I receive a message "Send mail: Failed to send message".

0 votes
asked by
edited by

When I try to scan to Outlook 2007 I receive a message: "Send mail: Failed to send message". I use Windows XP.

1 Answer

0 votes
answered by (100k points)
edited by

The problem is not with your printer/scanner as it works under normal parameters. From what I can see, there is a problem with the Outlook account. Please check the settings for the attached email address because that message refers to the face that it can't send email due to a network communication error.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...