Downloaded and installed but doesn't work, cannot access functions. What can I do?

Question

downloaded and installed but doesnt work, cannot access functions, create new file with nmost of the menu bar greyed out.

Answer 1

The first step is to ensure that the program is installed correctly. Make sure that the program is installed in the correct directory and that all the necessary files are present. If the program is installed correctly, try running it in compatibility mode. If you are still having trouble accessing the functions, contact the software developer for further assistance.